Lifelong Learning Programme

This project has been funded with support from the European Commission.
This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

This section of the Softis-Ped portal provides administrative information for the project contractual partners and for the European Commission and it is password protected.

Training of Lecturers

Homepage > Training > Training of Lecturers

This training package is addressed to lecturers and trainers in the field of paediatrics on how to assist paediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of paediatric services.

Communicating with Other Health Care Staff in Pediatrics

Table of Content

5.2. Types of Communication
5.2.4. Clarity: Roles and Directions, Decision-Making and Shared Responsibility, Clear Specifications Regarding Accountability
Leadership clarity is associated with clear team objectives, high levels of participations, commitment to excellence, and support for innovation.

In all companies there are close linkages between communication and the company’s social structures, whether we are talking about fairly organized attempts to move information through the system or whether we are looking at the informal ways meaning gets constructed and shared.

In a complex system, such as health care context, roles definition is fundamental. Understanding of ‘role’ prevents role ambiguity and role conflict in the work environment, and can help to ensure appropriate delivery of health care to people.

A differentiation of roles is necessary in order:
  • to divide the work and responsibilities among group members, in order to prevent physical or cognitive overload in the leader (prevent that there is an individual who works and other viewing);
  • To bring order to the existence of the Group: define who does what, what are the duties and responsibilities;
  • to form a part of our definition of self within the group. The role is an aspect of social identity and image in my group and in relation to the totality of being. The differentiation of roles is functional to the activity of the group but also for the definition of social and personal identity.
Positive phenomena in the relationship between health care staff are:
  • decision-making and shared responsibility,
  • clear specifications regarding accountability to have an open mind;
  • absence of competition
  • proactive judgement: it must be on the task and not on the person.
Egalitarianism in difference of roles: Although everyone has their own role is important that everyone feels the same.
Online Resources

Table of Content

Follow us

This project has been funded with support from the European Commission. This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.