Lifelong Learning Programme

This project has been funded with support from the European Commission.
This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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Training of Lecturers

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This training package is addressed to lecturers and trainers in the field of paediatrics on how to assist paediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of paediatric services.

Communicating in a multilingual environment

Table of Content

7 Practical Activities
Practical Activity
  • Cultural SensitivityThis Practical Activity helps you to be aware in critical cultural incidents
  • OpenessThis activity exercises the openness towards new situations.
  • Techniques of ReassuranceIn this Practical Activity you can train an important soft skill – Listening attentive to your client to avoid misunderstandings
  • EmpathyThis exercise improves your empathy.
  • Active ListeningThis Practical Activity addresses your Listening skill.

Table of Content

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This project has been funded with support from the European Commission. This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.