This training package is addressed to lecturers and trainers in the field of paediatrics on how to assist paediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of paediatric services.
Communicating in a multilingual environment
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6 Teaching Soft-Skills
There are several methods of teaching softs skills for the communication in a multicultural environment. Below you can find a brief description of the teaching methods we have employed in the practical applications:
- Role Play (RP): A simulated scenario in which each participant is given a role to play. Roles are chosen based on the communicative context of the scenario. Once students have been given time to read and understand their role descriptions, they act out their roles by interacting with one another. This fosters reflection, active listening and empathy.
- Discussion (D): The consideration of a question, topic or statement within a group. The teacher should ensure that the setting and atmosphere within the group is relaxed and open. Groups can consist of a large plenum with several participants or smaller groups with only few participants.
- Reflective Learning (R): Reflective Learning is a guided model of learning that allows students to successively explore their own knowledge and understanding of a given topic, belief, or worldview. This can be done within a group or as a critical self-reflection exercise.
- Team-Based Activity (TBA): Team-based learning is a learner-centered, instructor-directed strategy that incorporates class-based teamwork and assessment to enhance active learning and critical thinking.
- Partner Work (PW): Partner Work is a fundamental learning exercise that can enhance students‘ communicative and social skills while allowing for exploration of a topic or question in a safe environment. Partner work is most effective when teachers model how to work with a partner and when partners are matched according to their level of knowledge and understanding
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