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Contractual Partners From this section it is possible to access to a description of each contractual partner of the Softis-Ped project.
Lecturers From this section it is possible to access to the information about the paediatric lecturers involved in the Softis-Ped Project in the 5 European countries involved.
Residents Working with Children Information From this section it is possible to access to the information about the paediatricians involved in the Softis-Ped Project in the 5 European countries involved.
Paediatric students From this section it is possible to access to the information about the paediatric students involved in the Softis-Ped Project in the 5 European countries involved.
Associated Partners As a result of the exploitation activity a number of associated partners officially joined the project in order to contribute to the improvement of the project impact on their target groups and to ensure the project sustainability by continuing using the project deliverables in the next years.

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Training of Lecturers

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This training package is addressed to lecturers and trainers in the field of paediatrics on how to assist paediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of paediatric services.

Communicating with Peers

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4.2 Teamwork communication in paediatrics

4.2.1 Communication: Direct, Different Channels …

Oral communication is probably the most used word in the health field. This can be face-to-face (from one individual to another, in person) or by telephone. It should not be forgotten that there is another frequent channel of communication that is written, through interconsultative parties or letters / emails addressed to the different specialists.

Oral: it is necessary to pay attention to different variables such the professional level of the person you are talking to. A resident will not have the same training as an assistant, nor a nurse will be trained in the same areas as a doctor, therefore, we will have to adapt our terms and expressions. It is also important to keep an active listening, making the other person aware of that we are open to their suggestions. It should not be forgotten that there is a "non-verbal" communication: maintaining visual contact, facial expressions, body language, etc ...
Telephone: in this type of communication there is a lack of non-verbal communication so that it can be a disadvantage on certain occasions, leading to misunderstandings or misinterpretations. That is why it is necessary to ensure that the listener has managed to understand what we want to convey, and to maintain at all times a positive tone of voice that cannot be mistaken with negative connotations.
Written: the main advantage of written communication is that we can take some time to think about what we want to express and erase what we may think is not appropiate. However, grammar and syntax must be used in a proper way to correctly convey what we want. In the same way, it has to be concise and focused on what is relevant so as not to get lost in the details. One disadvantage is that the response is not as immediate as in oral communication

In any of the existing communication channels you can embrace from the most formal to the more informal styles. Depending on the confidence we have with the other person, or how official the writing / presentation is, we can express ourselves in one way or another. In case of doubt, the formal style is the one that should be used in a professional environment. Even when we embrace a more informal tone, we must never forget respect for the other person, avoiding taking too much confidence.

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