This project has been funded with support from the European Commission.
This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Training of Lecturers
Training for Paediatricians and Paediatric Students
Multilanguage dictionary of medical terms
-
Contractual Partners
From this section it is possible to access to a description of each contractual partner of the Softis-Ped project.
-
Lecturers
From this section it is possible to access to the information about the paediatric lecturers involved in the Softis-Ped Project in the 5 European countries involved.
-
Residents Working with Children Information
From this section it is possible to access to the information about the paediatricians involved in the Softis-Ped Project in the 5 European countries involved.
-
Paediatric students
From this section it is possible to access to the information about the paediatric students involved in the Softis-Ped Project in the 5 European countries involved.
-
Associated Partners
As a result of the exploitation activity a number of associated partners officially joined the project in order to contribute to the improvement of the project impact on their target groups and to ensure the project sustainability by continuing using the project deliverables in the next years.
Events
The Softis-Ped project has been promoted trough conferences and articles.
-
Conferences
The Softis-Ped project was presented in a number of events in order to report about the activities carried out and the results achieved
-
Training Activity
The training activity 'Soft Skills in Pediatrics' was held at the University of Medicine and Pharmacy of Tirgu Mures (RO)
-
Press Review
The Softis-Ped project partnership made contacts with web sites focusing on the fields of paediatrics and education
This section of the Softis-Ped portal provides administrative information for the project contractual partners and for the European Commission and it is password protected.
Training of Lecturers
Homepage > Training > Training of Lecturers
This training package is addressed to lecturers and trainers in the field of paediatrics on how to assist paediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of paediatric services.
Communicating with Other Health Care Staff in Pediatrics
5.3. Soft skills to Be Used with other Health Care Staff in Pediatrics
5.3.7. Rapid Decision Making
In the paediatric care context, rapid and responsible decision making becomes really important. This skill involves the ability to make constructive choices about personal behavior and social interactions, based on ethical standards, safety concerns, and social norms.
Structured communication techniques can serve the same purpose that clinical practice guidelines do in assisting practitioners to make decisions and take action. Researches from aviation and wilderness firefighting are useful in health care because they all involve settings where there is a huge variability in circumstances and the need to adapt processes quickly, a quickly changing knowledge base, and highly trained professionals who must use expert judgment in dynamic settings. Safety-related behaviors that have been applied and studied extensively in the aviation industry may also be relevant in health care: study results show successful CRM applications in several dynamic decision making health care environments: the operating room, labor and delivery, and the emergency room.
As previously explained, communication errors between health care staff have grave consequences in health care settings. The situation-background-assessment-recommendation (SBAR) protocol has been theorized to improve communication by creating a common language between nurses and physicians in acute care situations. Vardaman et al. (2012) suggest that standardized protocols such as SBAR may be a cost-effective method for hospital managers and administrators to accelerate the socialization of nurses, particularly new hires, and to allow rapid decision making by health care staff.
Structured communication techniques can serve the same purpose that clinical practice guidelines do in assisting practitioners to make decisions and take action. Researches from aviation and wilderness firefighting are useful in health care because they all involve settings where there is a huge variability in circumstances and the need to adapt processes quickly, a quickly changing knowledge base, and highly trained professionals who must use expert judgment in dynamic settings. Safety-related behaviors that have been applied and studied extensively in the aviation industry may also be relevant in health care: study results show successful CRM applications in several dynamic decision making health care environments: the operating room, labor and delivery, and the emergency room.
As previously explained, communication errors between health care staff have grave consequences in health care settings. The situation-background-assessment-recommendation (SBAR) protocol has been theorized to improve communication by creating a common language between nurses and physicians in acute care situations. Vardaman et al. (2012) suggest that standardized protocols such as SBAR may be a cost-effective method for hospital managers and administrators to accelerate the socialization of nurses, particularly new hires, and to allow rapid decision making by health care staff.
Practical Activity
- The importance of emotional learning within communication between the staffPower point presentation which may be useful when preparing a lesson on soft skills and emotional learning. In order to improve communication with other health care staff, it is important learning how to manage emotions and negative interactions, acknowledging and solving conflits.
- Using SBAR for direct communicationsAdvices which may be helpful planning a lesson on SBAR utilization within direct communications between health care staff in paediatrics.
Online Resources
- Rapid decision making improving health outcomesShortell SM, Zimmerman JE, Rousseau DM, et al., The performance of intensive care units: does good management make a difference?, Medical Care, 1994;32(5):508-25
Research study holding a number of important managerial and policy implications regarding technological adoption, specialization, and the quality of interaction among health care staff.
