This training package is addressed to students and medical practitioners in paediatrics on how to autonomously learn, develop and consolidate their soft skills for improving the quality of paediatric services.
Communicating with Parents
Soft-skills for health care staff in Pediatrics
Communicating with Parents chapter is part of IO3 Training for Paediatricians and Paediatric Students of SoftisPed project – Softskills for Children’s Health.
During the medical examinations doctors and parents should understood each other, without this there won’t be a mutual confidence. To ensure good communication between parents and health care providers it’s necessary to understand what parents consider important about doctor-patient/parent relationships and what are the most critical points of medical encounters.
Communicating with Parents chapter will show how paediatricians, residents in paediatrics and students can improve the following soft skills through practical applications:
- Empathy and collaboration with the parents
- Using simple language and repetitions
- Asking/answering questions
- Listening to a parent’s concerns
- Giving bad news to parents
This chapter will include 10 practical applications and external online resources what learners can study further.
2.1 Empathy and collaboration with the parents
2.2 Appropriate language
2.3 Asking/Answering Questions, Repetition
2.4 Listening to a Parent’s Concerns
2.5 Giving bad news to parents