This training package is addressed to lecturers and trainers in the field of paediatrics on how to assist paediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of paediatric services.
Communicating with Other Health Care Staff in Pediatrics
Table of Content
5.4. Teaching Soft Skills – Strategies and Methods
5.4.6. Objective Structured Clinical Examination (OSCE)
The OSCE (objective structured clinical examination) is a unique evaluation tool that can be used to provide a standardized assessment of students’ competency in several areas of education, including communication skills between healthcarers and treatment planning. Communication OSCE stations can be created with acceptable reliability including difficult cases which address communication skills beyond simple history taking.
Hodges et al. (1996) founded a strong interaction between difficulty and station content and between communication scores and content. This study shows that scenarios which created major communication difficulties (such as mania) resulted in much larger differences in scores between the easy and difficult versions.
Practical Activity
- Teaching the communication using problem-based learningThis power point presentation gives an example of how to use PBL in order to teach communication with other health care staff in paediatrics. The problem addressed is the lack of communication between health care staff: the practical activity involves soft skills such as problem solving and communication.
- Role playing: communication between health care staffLesson plan which may be followed in order to prepare a lesson on communicating with other health care staff, using the role playing method. Teachers may choose either a common or a specific situation of communication within the health care staff. The soft skill involved is emphatic and effective communication.
Online Resources
Case Study
Table of Content