This project has been funded with support from the European Commission.
This web site reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Training of Lecturers
Training for Paediatricians and Paediatric Students
Multilanguage dictionary of medical terms
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Contractual Partners
From this section it is possible to access to a description of each contractual partner of the Softis-Ped project.
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Lecturers
From this section it is possible to access to the information about the paediatric lecturers involved in the Softis-Ped Project in the 5 European countries involved.
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Residents Working with Children Information
From this section it is possible to access to the information about the paediatricians involved in the Softis-Ped Project in the 5 European countries involved.
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Paediatric students
From this section it is possible to access to the information about the paediatric students involved in the Softis-Ped Project in the 5 European countries involved.
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Associated Partners
As a result of the exploitation activity a number of associated partners officially joined the project in order to contribute to the improvement of the project impact on their target groups and to ensure the project sustainability by continuing using the project deliverables in the next years.
Events
The Softis-Ped project has been promoted trough conferences and articles.
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Conferences
The Softis-Ped project was presented in a number of events in order to report about the activities carried out and the results achieved
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Training Activity
The training activity 'Soft Skills in Pediatrics' was held at the University of Medicine and Pharmacy of Tirgu Mures (RO)
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Press Review
The Softis-Ped project partnership made contacts with web sites focusing on the fields of paediatrics and education
This section of the Softis-Ped portal provides administrative information for the project contractual partners and for the European Commission and it is password protected.
Training of Lecturers
Homepage > Training > Training of Lecturers
This training package is addressed to lecturers and trainers in the field of paediatrics on how to assist paediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of paediatric services.
Communicating with Peers
4.5 Practical Activities and Case Studies
The healthcare profession is one tha requires a high degree of emotional labor. Physicians, nurses … are supossed to suppress their own negative emotions in order to display positive emotions towards their patients. It is what is included in emotional intelligence. Here we describe some strategies to help leaders strengthen it.
- Emotional journal: it consists in writing down thoughts and feelings about a particular issue. Someone should ask himself/herself questions like “What am I feeling now?” “What circumstances caused me to have this emotion?” “What can I learn from this emotion?”. This would help to know you and control better emotions.
- Meditate daily: it would help us to gain awareness of how emotions affect particular behaviours. For example: before giving a bad news, physician can take a few moments to take in slow abdominal breaths or take five minutes to be distracted from anything related to work before entering patient’s room.
- Engage in positive visualization: create a clear mental image of performing at a peak level. It can be used when a physician has to deal with a difficult encounteer with another colleague.
- Appreciative inquiry: by thinking of the many positive aspects that are present in one’s life, it will bring a sense of encouragement and energy to perform at an even higher level.
- Think before acting: the emotional brain receives stimuli quicker than the rational brain. So it is recommended to delay responses so that the rational brain can strategize the best way to handle a problem.
- Empathetic listening: a synonimous could be active listen. This means to notice verbal and non-verbal emotional clues so that you understand what an individual is really saying. With a patient, when you are giving him/her one important information sometimes it is difficult to realize if they understood what you were saying. We can use validation questions after asking for some feedback like: “Did I hear you say …?”, “Is this what you mean …?” Empathetic listening is highly valuable because it offers the most accurate data of the situation.
Practical Activity
Case Study
